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Careers

 

Join the Her Velvet Vase Team!  

We’re seeking highly motivated individuals with a passion for innovation, diversification and learning.

We believe in being humble, human and humorous. Change isn’t a scary word to us and we thrive in an environment that is constantly adapting and evolving.

If you love seeking opportunity and challenges and feel that you are bold and adventurous enough to shape our company’s future with us, we’d love for you to be on our team!


Read our Brand and Design Philosophies here

 

Available Positions:

1. Customer Service & Marketing 

2. Retail Assistant (Part Time / Temp)

3. Creative Intern

 




Customer Service & Marketing


We are seeking a responsible, driven and infectiously happy individual that possesses a strong command of written and spoken English as well as genuine passion and dedication in delivering exceptional customer service whilst developing unique and brand-relevant customer retention and acquisition strategies.  

Primary duties include managing customer accounts, customer related queries, processing orders and returns. Secondary duties include planning and executing retail-store related customer retention and acquisition strategies as well as assisting in administrative and communications aspects. 


Job Scope:

- Respond promptly and positively to customer enquiries electronically

- Process orders, forms and requests 

- Manage customer accounts, interactions and transactions 

- Handle and record details of inquiries, comments, complaints and actions taken 

- Assist with retail and product planning

- Plan and execute customer retention and acquisition strategies  

- Work together with marketing team to launch in-store campaigns and promotions 


Requirements:

- Fresh graduates are welcome!

- Minimum 1 year contract

- Strong command of written and spoken English

- Knowledge of customer service principles and practices 

- Responsible, driven and infectiously positive 

- Able to work independently, multi-task and work well under pressure 


To apply please email careers@hervelvetvase.com with the following:

- A full resume complete with photograph

- Expected Salary

- Date of availability

- Length of commitment


*Please note that only successful candidates will be contacted. Thank you!
 

 
 


 

Retail Assistant (Part Time / Temp Staff)


We’re looking for a happy, friendly and motivated individual that possesses genuine interest in communicating, sharing and treating our customers to an amazing shopping experience. The successful candidate should be observant, inquisitive, resilient and excited at the prospect of spearheading the transition of Her Velvet Vase as an online brand to an offline experience. 

Duties include managing sales, operations, inventory, translating customer preferences, training retail team as well as visual merchandising.


Job Scope:

- Customise the offline Her Velvet Vase experience 

- Manage daily sales, operations, inventory and stock replenishment

- Monitor, analyse and interpret daily sales, product performance and consumer behaviour

- Visual merchandising

- Manage customer enquiries and expectations

- Work together with marketing team to launch campaigns and promotions 


Requirements:

- Minimum 3-month commitment  

- Flexible working schedule, able to work 3 days a week (part-time) or 5 days a week (temp) including weekends and public holidays

- Experience handling a fast-paced environment

- Possesses the following traits: genuine, happy, observant and resilient 

- Location: Plaza Singapura


To apply please email careers@hervelvetvase.com with the following:

- A full resume complete with photograph

- Expected Salary

- Date of availability

- Schedule

- Length of commitment


*Please note that only successful candidates will be contacted. Thank you!
 

 
 



Creative Intern 


We’re looking for a happy camper that possesses artistic flair and is passionate in graphics design, photography as well as creative expression.

The successful candidate should be familiar with the Her Velvet Vase aesthetic, possess a remarkable eye for colour thematics and detail and exhibit openness in translating the brand story through sleek and elegant graphic design.

Duties include indoor and outdoor photography, image processing and digital artwork management.


Job Scope:

- Support graphics designer with indoor and outdoor photography

- Edit photoshoot and collection images

- Manage flatlay design and production

- Curate EDMs

- Assist with website content and artwork management

- Assist with moodboard and collection planning

- Assist with product fit and sample adjustments


Requirements:

- Must be comfortable with the use of Photoshop, Illustrator

- Able to complete all required tasks within the given timeline

- No working experience is required

- Minimum 6 month commitment from June 2018

To apply please email careers@hervelvetvase.com with the following:

- A full resume complete with photograph

- Expected Salary

- Date of availability

- Length of internship commitment

*Please note that only successful candidates will be contacted. Thank you!  

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