Local Shipping Rates
|
Shipping Type
|
Delivery Timeframe
|
Flat Rate
|
|
Self-Collection In Stores #1
|
Up to 5 Working Days
|
Free
|
|
Normal Courier
|
Within 2 Working Days*
|
SGD3.00
Complimentary for orders above $100
|
|
Same-Day Delivery #2
|
Same day before 10pm
*Cut-off time is 12noon
|
SGD 6.00
|
#1 If you've opted for Self-Collection in stores, you will receive an email once your parcel is ready for collection in stores.
Parcels that remain uncollected after 7 days will be sent back to our warehouse, and our Customer Service team will contact you.
#2 If you've opted for Same-Day Delivery, payment must be made via Credit Card and received on or before 12 noon.
Delivery Information
*After receiving your order, our team takes 1 working day to pack and prep your parcel for dispatch
Delivery time frames are from 10am to 10pm daily exclusive of Weekends or Public Holidays
Our courier will drop you a confirmation text prior to delivery so remember to check that your mobile number is correct
Additional charges for re-delivery will be applicable after two unsuccessful delivery attempts for Normal Courier, and one unsuccessful delivery attempt for Same-Day Delivery
If your parcel needs immediate attention, or doesn't arrive within the timeframes listed above, drop us a line here
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Promotional International Shipping Rates
| Destination | Shipping Type | Regular Shipping Rate | PromotionalShipping Rate | Purchase Requirement for Promotional Rate | Delivery Timeframe |
| Indonesia Malaysia |
Express | $7 | Complimentary | $100 and above | 2 - 5 Working Days |
| Brunei Hong Kong Philippines Thailand |
Express | $15 | Complimentary | $150 and above | 2 - 5 Working Days |
| Australia Vietnam |
Express | $25 | Complimentary | $200 and above | 2 - 5 Working Days |
International Shipping is available to all other countries at a weight-based rate which will be calculated upon checkout
The above International Shipping Rates are applicable for all Moodbox orders.