Local Shipping Rates
| Shipping Type | Delivery Timeframe | Flat Rate |
| Self-Collection In Stores #1 | Up to 5 Working Days |
Free |
| Normal Courier | Within 2 Working Days* |
SGD3.00 |
| Same-Day Delivery #2 | Same day before 10pm
*Cut-off time is 1pm
|
SGD 6.00 |
#1 If you've opted for Self-Collection in stores, you will receive an email once your parcel is ready for collection in stores.
Parcels that remain uncollected after 7 days will be sent back to our warehouse, and our Customer Service team will contact you.
#2 If you've opted for Same-Day Delivery, payment must be made via Credit Card and received on or before 1.00pm.
Delivery Information
*After receiving your order, our team takes 1 working day to pack and prep your parcel for dispatch
Delivery time frames are from 10am to 10pm daily exclusive of Weekends or Public Holidays
Our courier will drop you a confirmation text prior to delivery so remember to check that your mobile number is correct
Additional charges for re-delivery will be applicable after two unsuccessful delivery attempts for Normal Courier, and one unsuccessful delivery attempt for Same-Day Delivery
If your parcel needs immediate attention, or doesn't arrive within the timeframes listed above, drop us a line here
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A gentle reminder:
If your order consists of BO and Instock pieces, remember to indicate during checkout whether you'd like to receive them together or separately
If you've selected split shipping, your backorder will be delivered via Normal Courier unless otherwise indicated
Promotional International Shipping Rates
| Country |
Shipping Type |
Regular Shipping Rate |
Promotional Shipping Rate |
Purchase Requirement for Promotional Rate |
Delivery Timeframe |
Malaysia |
Express |
$10 |
Complimentary |
$120 and above |
2 - 5 Working Days |
Indonesia |
Express |
$10 |
Complimentary |
$120 and above |
2 - 5 Working Days |
Philippines |
Express |
$20 |
$10 |
$120 and above |
2 - 5 Working Days |
International Shipping is available to all other countries at a weight-based rate which will be calculated upon checkout
The above International Shipping Rates are applicable for all Moodbox orders.